VETERINARY
PET EMERGENCY
Worried about your pet? Call us now.
If your pet is hurt, suddenly unwell or you’re simply not sure, call before you travel. We’ll tell you what to do and be ready when you arrive.

Call straight away if your pet…
Don’t wait to see if things improve. These signs need urgent attention, day or night.
WHEN WE’RE CLOSED
Out-of-hours care
Evenings, weekends and public holidays, our partner emergency clinic looks after our patients. Call them before you travel.
Willow Emergency Vets
[Partner clinic address] · Open whenever we’re closed
What to do on the way.
01
Call before you set off
Phone us — or the out-of-hours service when we’re closed — so the team can get ready and advise you.
02
Move them gently
Keep your pet as still and calm as you can. Use a carrier, a blanket or a firm board. Pets in pain may bite, even gentle ones.
03
Bring what helps
Bring any packaging, plant or product involved and a list of your pet’s medicines. Don’t give human medicines or try to make them sick.
COMMON HAZARDS
Some everyday things are dangerous to pets.
Chocolate, grapes and raisins, onions and garlic, the sweetener xylitol, lilies (for cats), human painkillers, antifreeze, rodent bait, and dog flea treatments used on cats. If you think your pet has eaten or touched something harmful, call us straight away — even if they seem fine.

This page is general guidance and can’t replace advice about your own pet. If in doubt, please call.