Who we are
[Practice name], [full address]. We are responsible for the personal information collected through this website. Questions: [email address] · [phone number].
What we collect
When you send a visit request we receive what you type: your name, your email address or phone number, and anything you choose to tell us in your message. We also record that you agreed to this notice, and the date and time you sent it.
Why we use it
To reply to your request, to arrange or confirm a visit, and to keep a record of our contact with you. We do not use it for marketing unless you ask us to.
Who we share it with
Form submissions are processed by Framer, which hosts this website, and delivered to our practice email. We do not sell your information or share it with other organisations unless the law requires it.
How long we keep it
Visit requests are kept for [12 months] and then deleted, unless the details become part of your pet’s clinical record.
Your rights
You can ask what information we hold about you, ask us to correct or delete it, or object to how we use it. Write to [email address]. You may also complain to [your local data protection authority].
Cookies and analytics
This website uses only the cookies needed for it to work[, plus anonymous analytics provided by Framer]. Update this section if you add other tools such as maps, chat or booking widgets.
Changes to this notice
Last updated: [date]. We will post any changes on this page.