Before they arrive
A quiet place to sleep, with a bed they can call their own.
The same food they ate before, so any change can be gradual.
Toys, chews or a scratching post, and a safe space away from busy areas.
For kittens, a litter tray somewhere calm and easy to reach.
The first few days
Keep things quiet and routines simple. Short, positive introductions to people, other pets and new sounds help your new companion settle at their own pace.
Your first visit
Book a first check-up soon after they come home. It’s a chance to talk about vaccinations, parasite prevention, microchipping, feeding and neutering — and to ask all the questions that come with a new arrival. Bring any records you were given.
This article is general guidance, not a diagnosis. If you’re worried about your pet, please call the practice.